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Help! All Microbes Have Been Eliminated. What do I do?
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TOPIC: Help! All Microbes Have Been Eliminated. What do I do?

Help! All Microbes Have Been Eliminated. What do I do? 7 years, 1 month ago #30

  • loutland
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I am continually receiving an alert saying that all microbes have been eliminated and that I should verify my test results. I can’t find instruction on how to do so in the help section. How may I correct this error?

Re: Help! All Microbes Have Been Eliminated. What do I do? 7 years, 1 month ago #31

  • loutland
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This message means that based on the test results recorded, no bacteria in the software's database could possibly match. This message typically arises when one or more tests are performed incorrectly (contamination, incorrect incubation, etc., thus leading to an incorrect result) or when one or more test results are interpreted incorrectly. The way to remedy this problem without starting over is to view your lab report and go back through the tests you have recorded, performing each one again and re-recording the result. Hopefully you will discover the problem and get to the correct microbe.
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